Privacy Policy
Your privacy is important to us.
We, Finfort Infotech LLP (‘hereinafter also referred to as “Finfort”), having its corporate office at 239, First Floor, 18th Main Road, 6th Block Koramangala ,Bangalore 560095, respect the privacy of our employees, customers, business partners, event attendees (if any), job applicants and any individual who visits or otherwise uses the Service (as defined hereinafter), Website (as defined hereinafter)/ applications.
This Privacy Policy explains who we are, how we collect, share and use Personal Data about you, and how you can exercise your privacy rights. This Privacy Policy describes Finfort’s policies and procedures on the collection, use and disclosure of your information when you use the Service (as defined hereinafter) and tells you about Your privacy rights and how the law protects you.
We use your Personal Data (as defined hereinafter) to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation And Definitions
(a) Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
(b) Definitions
For the purposes of this Privacy Policy:
- “Account” means a unique account created for You to access our Service or parts of our Service.
- “Client” means the customer of the Company, who is availing the Services from the Company in lieu of a consideration/ fee paid by such Client, pursuant to the service agreement executed between such Client and the Company.
- “Company” (referred to as either "the Company", "We", "Us" or "Our" in this policy) refers to Finfort, having its principal place of business situated at 239, First Floor, 18th Main Road, 6th Block 560095 Bangalore, Karnataka,. 560095.
- “Cookies” are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses. Some website features or Services may not function properly without cookies.
- “Device” means any device on which you may access the Service such as a computer, a cell phone or a digital tablet.
- “Personal Data” is any information that relates to an identified or identifiable individual and includes any data about such an individual who is identifiable by or in relation to such data.
- “Service” refers to services and the products offered by the Company to its clients
- “Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals engaged by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform certain additional services related to the Service or to assist the Company in analyzing how the Service is used, and shall include vendors, sub-contractors, and outsourcing partners.
- “Usage Data” refers to data collected automatically, either generated by the use of the Service by the Client or from the Service infrastructure itself (for example, the duration of a page visit).
- “User” means the Client or the end customer of the Client, with respect to whom the Personal Data and/ or the Usage Data is being collected and processed by the Company and the Services are being rendered to the Client;
- “Website” refers to Finfort Infotech LLP hereinafter referred as ‘FinFort’, accessible from https://www.finfort.ind.in/
- “You” or “Your” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. To clarify such User may be the Client or a customer of the Client (as identified and intimated by the client to the Company).
Collecting and Using Your Personal Dat
(a) What Information do we collect?
Personal Data
While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally Information may include, but is not limited to:
- Name / Username
- Date of birth
- Phone Numbers
- Email Addresses
- Mailing Addresses
- PAN card numbers
- GST registration numbers
- Bank Details
- Voter’s ID / Drivers’ License / Passport
(b) How do we use information we collect?
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service : including to monitor the usage of our Service.
- To manage Your account : to manage Your registration as a User of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract : the development, compliance and undertaking of the obligations under the service agreements for the products, items or Services You have purchased or of any other contract with Us through the Service.
- To contact You : To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication in relation to the Services and/or, to the functionalities, products or contracted services.
- To manage Your requests : To attend and manage the requests made by you in relation to the Services.
- PAN card numbers
- GST registration numbers
- Bank Details
- Voter’s ID / Drivers’ License / Passport
Who do we share your Personal Data with?
- With Service Providers : We may share Your Personal Data with Service Providers in relation to the Services which may include (without limitation) monitoring and analyzing the use of our Service, to contact You.
- With Your consent : We may disclose Your Personal Data for any other purpose with Your consent.
(c) Consent
You hereby expressly consent to provide the information that may be required in relation to the Services being rendered on the application by us. You acknowledge that we shall collect the information detailed (financial report) under this Privacy Policy to facilitate the Services to various financial lenders, third parties, service providers, etc.
The Company will only be using the information for the purposes of providing the Services to you
In order to avail any Services being provided by the Company by itself or in partnership with the lenders or other third parties it is important that you read, understand, acknowledge and unconditionally agree to be bound by the terms and conditions of this privacy policy.
if you do not agree to this policy or any part thereof, please do not use/ access the services/ or any part thereof.
For the Users consenting to continue accessing the platform and avail the Services, this Privacy Policy explains our policies and practices regarding the collection, use, deletion, security and disclosure of your provided information.
(d) Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device. By using the Services from the Company, you shall be deemed to have accepted the collection and utilization of the Usage Data in the manner specified above
Purpose of Data Usage
The Personal Data is collected for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes. Respecting user privacy is our utmost priority, and we handle all data in strict accordance with applicable data protection laws, regulations and under the contractual agreements with the clients. Our commitment to transparency is demonstrated by providing clear explanations in our policy about the purpose of using usage data, empowering Users to make informed decisions about their data.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places within the geographical boundary of India. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to such transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.
Delete Your Personal Data
You may request us to assist you to modify / delete the Personal Data that We have collected about You by sending us an email. This will be fulfilled after internal review.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
(a) Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred, subject to contractual requirements.
(b) Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
(c) Other legal requirements
The Company may disclose Your Personal Data under following situation where such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Data Storag
Local Storage, sometimes known as DOM (Document Object Model) storage, provides web apps with methods and protocols for storing Client side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.
Currently, the Company does not transfer any Client data out of India's jurisdictions.
Privacy Law in India
Privacy laws in India are currently led by the Information Technology Act, 2000 ("Act”), the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. The Act and rules require any company or body that collects, stores, shares, and uses "sensitive information" must use "reasonable security practices" to protect the information. The law requires a Privacy Policy to be provided that includes how the data is collected, the name of the agency collecting the data, and opt-in and opt-out options.
How do we keep your Personal Data secure?
We use appropriate administrative, organizational, technical and physical safeguards to protect the Personal Data we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Data and to help ensure that your data is safe, secure, and only available to you and to those you provided authorized access (e.g., your Users). Specific measures we use include using encryption technologies and storage on physically and electronically secured servers. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so you should take care in deciding what information you send us in this way.
Children's Privacy
The Website and its content are not directed at children. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Standards of handling security breach
Security Incidents (SI) involve wrongful handling or disclosure of information and can give rise to data breaches where Personal Data is involved. Although this policy concentrates on privacy policy, the policy equally applies to SIs, including containment, investigation, improvements and lessons learned. Any individual who suspects that a theft, breach or exposure of protected data has occurred and must immediately provide a description of what occurred via email to grievance(at)finfort.ind.in. The Company shall adhere to the IRP (Incident Response Plan) process while handling the security breach.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Third Parties who can collect your information
We may share your Personal Data collected for the following purposes:
Legal Purposes: We may share Your information with law enforcement and other government agencies, courts and other bodies on their legal requests to comply with the law and aid to the ongoing and impending legal proceedings. We may also use your information when it is necessary to investigate, prevent, or take action regarding possible illegal activities or comply with legal processes or comply with any law in force or address threats to the physical safety of any person or safeguard our rights and the rights of Users, or the public at large.
Additionally, we may share your information collected on the Website/applications with:
- Our employees, agents, and professional advisors working with us for the purposes described in this Privacy Policy.
- The associated service providers that provide us services pertaining to protecting and securing our systems, and provide Us other services requiring the processing of information and data collected so as to host your information or data for the proper functioning of the Platform, subject to approval where mandated.
A non disclosure agreement (NDA) and/or a data processing agreement (DPA) will be signed with the third-party vendor & the Company to make sure the Personal Data of the Client is secured and processed as per the agreement.
Cookies
(a) Essential Cookies
By using our application/website you will be deemed to have provided your consent to us to store the data (such as IP address) If you have further queries on the same, then feel free to contact us at the below email address.
(b) Performance and Functionality Cookies
These cookies are used to enhance the performance and functionality of our website/app but are non-essential to their use & also they are temporary (session based). However, without these cookies, certain functionality may become unavailable or sometimes lags in the performance of the application/website.
Changes to this Privacy Policy
We will update this Privacy Policy from time to time in response to changing legal, technical or business developments. The most current version of this Privacy Policy will govern our use of your Personal Data. We encourage you to periodically review this Privacy Policy to stay informed about our collection, processing and sharing of your Personal Data. You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.
Contact Us
To exercise your rights regarding your Personal Data, or if you have any questions or concerns about our use of your Personal Data, please contact us
By email: grievance@finfort.ind.in
